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Leave Behind What is Not Working

Yesterday, as I was walking back to my car after a great networking lunch, I almost tripped over a pair of shoes left behind in the parking lot. They were probably part of a strategy to look fashionable and fabulous. Most of us can take a closer look and determine why they may not have been working from a practical sense and just had to be left behind.

Leave Behind What is Not Working
Mindy Barker | Barker Associates

From a practical perspective in business, some tools, processes, and even people have to be left behind. Leaders tend to get attached to all three at different stages of their careers and different stages as leaders. Financial systems are not typically customer-facing, being pushed to the bottom of the list of systems to upgrade. In addition, most Chief Financial Officers and Controllers do not have the level of Emotional Intelligence and skills required to stress the importance of the new system.

It makes sense, both financially and practically, that software vendors can only support a limited number of versions of their products.  Eventually, you receive notice that support for your outdated version of their system will cease.

When you finally decide to upgrade your system, consider my recent experience. I learned that it is impossible to migrate data from certain older systems to the newest version without upgrading it through each version of the system – some of which are no longer for sale. I was able to locate a CPA who had all the previous systems, and the client had to pay them to move the data through the updating process. 

Do you want your valuable accountants struggling to operate your business with an outdated system? Good accountants are in high demand, receiving multiple calls from recruiters who are offering them opportunities to work for more money in up-to-date software environments. They can walk out of your office today and have a job tomorrow.  Do you want them dealing with the 10th system crash that week, or trying to get a mega Excel sheet to balance because they can’t use the old software to get the correct financial data for decision-making? When the recruiter calls them it is highly likely your accountant will be in the mindset to listen to what the recruiter has to offer. Turnover in the accounting department will cost you a minimum of $15,000.

You must have the right financial system to report the right financial data to make informed and effective decisions about strategy. If you are selling multiple products or services without clear financial information, you might as well be driving blindfolded down the highway at 100 mph.

The moral of my story is that old systems are not serving your company or your employees well.  You must invest in upgrades appropriate to the stage and size of your company, or you are putting your business at risk.

Do the right thing, leave what is not working behind. Leave behind the old system, just like the owner of these shoes left them behind – because they were not working.

Barker Associates helps our clients evaluate their current financial systems to determine if it’s time to upgrade or replace, and we are happy to help you, too.

Businesses are Using Decades Old Processes and Expecting 21st Century Results!

Organizations both large and small can get frustrated with the timeliness and quality of the information they receive from financial systems. Often, snap decisions are made to purchase a new system to solve the problem. Many times old processes are transferred into the new system. The new system then doesn’t work the way it was envisioned, costing the organization time and money. All of this could have been avoided with proper planning.

 

As a Financial Strategist,  I am often brought into organizations to review their systems and conduct due diligence for the purchase of a new one. In many instances, my evaluation has resulted in recommendations for improvements and enhancements for the existing system. By addressing process improvements, I have helped organizations avoid a new system purchase and provided immediate relief to pain points of information accessibility.

 

A bad process forced into a new system can result in potential disasters, such as delayed reporting and non-compliance.  For example, I assisted an organization that was being fined for noncompliance in sales tax reporting.  This company had recently implemented a new system, but the financial staff could not obtain accurate information for reporting because of incorrect data entry.  Meanwhile, the fines and penalties for not reporting were adding up as the staff attempted to create the required information in an Excel spreadsheet.

 

Had this company conducted a thorough review of their current system and processes, even engaging the software vendor to learn if there was more they could be doing with their system, some of the delays and fines could have been avoided.

 

Mindy’s Tip:  Review your current process or have a professional do it and make sure you actually need a new system before you make the decision to purchase.  If you decide to purchase a new system, make sure you roll out the improved version with a strategic plan, so you do not interrupt the flow of your business.

 

Mindy Barker, Founder & CPA
(904) 394-2913 or (904) 728-2920
cfo@mindybarkerassociates.com